Terms of Service
Effective Date: July 2026
These Terms of Service govern your use of the Crosstown Garage Doors website, your requests for services, and your communications with Crosstown Garage Doors.
By accessing our website, submitting a form, scheduling a service, or communicating with us, you agree to these Terms of Service.
About Crosstown Garage Doors
Crosstown Garage Doors provides garage door repair, installation, maintenance, garage door opener, motorized screen, and related services throughout Riverview, Tampa Bay, and surrounding Florida communities.
The terms “Crosstown Garage Doors,” “we,” “us,” and “our” refer to Crosstown Garage Doors. The terms “you” and “your” refer to website visitors, prospective customers, and customers.
Website Use
You may use our website to learn about our services, contact our team, request an estimate, or schedule an appointment.
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Submit false, incomplete, or misleading information
- Attempt to interfere with the website’s operation or security
- Upload or transmit viruses, harmful software, or malicious code
- Copy or reproduce website content without permission
- Request work at a property without proper authorization
We reserve the right to limit or block access to the website when we reasonably believe it is being misused.
Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, service descriptions, availability, pricing, promotions, photographs, warranties, and other website content may change without notice.
Information on the website is provided for general purposes. It does not constitute a binding estimate, service agreement, warranty, or guarantee.
Service Requests and Appointments
Submitting a form, calling, emailing, or texting Crosstown Garage Doors does not automatically confirm an appointment.
An appointment is confirmed only after our team provides confirmation by phone, email, text message, or another agreed communication method.
Service availability may depend on your location, technician availability, weather conditions, parts availability, property access, and the type of service requested.
We may reschedule or cancel appointments due to severe weather, emergencies, unsafe working conditions, parts delays, technician availability, or circumstances outside our reasonable control.
Estimates and Pricing
Any estimate provided before an inspection may be preliminary.
The final cost of a service may change if our technician discovers additional damage, hidden conditions, incorrect measurements, unavailable parts, structural concerns, electrical issues, or work outside the original request.
We will make reasonable efforts to explain significant changes to the proposed work or price before completing additional services.
Specific pricing and payment requirements may be included in a written estimate, work order, invoice, financing agreement, or separate service agreement.
Customer Responsibilities
When requesting service, you agree to provide accurate contact, property, and service information.
You represent that you own the property or have permission to authorize the requested work.
You are responsible for providing safe and reasonable access to the garage door, garage door opener, electrical outlets, controls, and surrounding work area.
Vehicles, belongings, pets, and other obstructions should be moved when necessary so our technicians can complete the work safely.
Payments
Payment terms will be included in the applicable estimate, work order, invoice, financing agreement, or other service document.
Unless otherwise agreed in writing, payment is due when the approved work is completed.
You agree to provide accurate billing and payment information.
Financing or payment services provided by another company are subject to that provider’s own terms and privacy practices.
Cancellations and Rescheduling
Please contact Crosstown Garage Doors as soon as possible if you need to cancel or reschedule an appointment.
Any applicable service-call, diagnostic, cancellation, or trip fee will be disclosed before it is charged or included in the relevant estimate, work order, or invoice.
Garage Door Safety
Garage doors, springs, cables, tracks, rollers, openers, and related components may cause injury or property damage when damaged or handled incorrectly.
Website information is not a substitute for an inspection by a trained garage door professional.
Customers should not attempt to adjust, remove, repair, or replace high-tension springs, cables, or other hazardous components without proper training and equipment.
For an emergency involving an injury, fire, electrical danger, or criminal activity, contact the appropriate emergency service.
Phone and Email Communications
When you provide your phone number or email address, you authorize Crosstown Garage Doors to contact you regarding your inquiry, estimate, appointment, service, invoice, payment, or customer support request.
We may contact you by telephone, email, or text message based on the information and communication preferences you provide.
SMS and Text Messaging Terms
SMS Program
Customers who opt in may receive automated or manually generated SMS or MMS messages from Crosstown Garage Doors.
Messages may include:
- Service request confirmations
- Appointment confirmations and reminders
- Scheduling updates
- Technician arrival notifications
- Estimate information
- Invoice or payment reminders
- Service follow-ups
- Responses to customer questions
- Other messages related to a requested service
Marketing or promotional messages will only be sent when the customer has provided the consent required for those messages.
Consent to Receive Text Messages
By opting in, you authorize Crosstown Garage Doors and its messaging service providers to send text messages to the mobile number you provide.
Consent to receive text messages is not a condition of purchasing goods or services.
You confirm that you are the owner or authorised user of the mobile number provided.
Some messages may be sent through an automated customer relationship management platform or similar messaging technology.
Message Frequency
Message frequency varies depending on your service request, appointment activity, communication preferences, and customer support needs.
You may receive multiple messages while an appointment or service request is active.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and service plan.
Crosstown Garage Doors is not responsible for fees charged by your wireless provider.
Opting Out
You may withdraw your consent to receive text messages at any time.
You may contact Crosstown Garage Doors directly and request that text messages stop.
After opting out, you may receive one final message confirming that your request has been processed.
You will not receive additional automated text messages unless you provide consent again.
Opting out of text messages does not prevent us from contacting you by another permitted method when necessary to respond to an active service request, address a safety concern, or collect an outstanding payment.
Getting Help
For assistance, you may contact Crosstown Garage Doors at:
Phone: 813-239-7432
Email: david@crosstowngaragedoors.com
Message Delivery
Text message delivery depends on your mobile carrier, network availability, device compatibility, and other circumstances outside our control.
Messages may be delayed, blocked, duplicated, or undelivered. Wireless carriers are not responsible for delayed or undelivered messages.
We do not guarantee that text messaging services will always be available or error-free.
SMS Privacy
Information collected through the text messaging program will be handled according to our Privacy Policy.
Mobile numbers and SMS opt-in information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers that help us operate our CRM, deliver messages, schedule appointments, and support customer communications.
Intellectual Property
The Crosstown Garage Doors website and its content, including text, photographs, graphics, logos, branding, and page designs, are owned by or licensed to Crosstown Garage Doors unless otherwise stated.
Website content may be viewed or printed for personal, noncommercial use.
You may not reproduce, distribute, modify, republish, sell, or commercially use our content without written permission.
Third-Party Services
Our website may contain links to outside websites or services, including manufacturers, payment providers, financing companies, review websites, mapping services, social media platforms, and CRM providers.
Crosstown Garage Doors does not control these services and is not responsible for their content, availability, security, policies, or practices.
Your use of a third-party service may be governed by its own terms and privacy policy.
Disclaimer
The website is provided on an “as is” and “as available” basis to the extent permitted by law.
We do not guarantee that the website will always be available, accurate, secure, uninterrupted, or free from errors.
Repair times, service outcomes, pricing, availability, and product performance may vary depending on the circumstances of each project.
Limitation of Liability
To the fullest extent permitted by law, Crosstown Garage Doors will not be responsible for indirect, incidental, special, or consequential losses resulting from:
- Your use of or inability to use the website
- Incorrect information submitted through the website
- Delayed or undelivered communications
- Third-party websites or services
- Events outside our reasonable control
Liability related to a specific garage door service will be governed by the applicable estimate, work order, invoice, warranty, service agreement, and Florida law.
Nothing in these Terms excludes liability that cannot legally be excluded.
Changes to These Terms
We may update these Terms of Service to reflect changes to our website, services, communication practices, technology, or legal obligations.
The revised version will be posted on this page with an updated effective date.
Governing Law
These Terms of Service are governed by the laws of the State of Florida.
Any dispute relating to these Terms will be handled by a court with proper jurisdiction in Florida unless applicable law requires otherwise.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
Contact Us
Questions about these Terms of Service may be directed to:
Crosstown Garage Doors
Phone: 813-239-7432
Email: david@crosstowngaragedoors.com
Address: Riverview, Florida
